Last updated: October 2026

Sanatan Social ("we", "our", "us") is operated by Panchvaktra Info Solutions Private Limited, New Delhi, India. This Privacy Policy explains how we collect, use, and protect your information when you use the Sanatan Social app and website (sanatan.social).

1. Information We Collect

a) Information you provide

• Account details — name, email address, mobile number, password
• Profile information — religion preference, profile photo, bio
• User-generated content — posts, comments, photos you share on the social feed

b) Information collected automatically

• Device information — device model, operating system, app version
• Usage data — pages visited, features used, session duration
• Log data — IP address, browser type, access times

2. How We Use Your Information

• Personalize your experience based on your religion and language preference
• Display relevant spiritual content, temples, events and community posts
• Provide and improve app features and services
• Send OTP for authentication and account security
• Process ePooja bookings and eCommerce orders (when available)
• Respond to support requests

3. Data Sharing

We do not sell your personal information. We may share data only in these cases:

• Service providers — payment processors (Razorpay) for ePooja transactions, SMS gateway for OTP delivery
• Legal requirements — when required by law or to protect our rights
• With your consent — social feed posts are visible to other users as part of the platform

4. Data Storage & Security

Your data is stored on secure servers. We use industry-standard encryption for data in transit (HTTPS/TLS) and secure password hashing. While no system is 100% secure, we take reasonable measures to protect your information.

5. Your Rights

• Access — view your profile and data within the app
• Correction — edit your profile information at any time
• Deletion — request account deletion by contacting us
• Data portability — request a copy of your data

6. Children's Privacy

Social features are restricted for users under 13 years of age. We do not knowingly collect personal information from children under 13 without parental consent.

7. Third-Party Services

Our app may contain links to third-party websites or services (e.g., affiliate product links). We are not responsible for their privacy practices. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the app after changes constitutes acceptance.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: support@sanatan.social
• Entity: Panchvaktra Info Solutions Private Limited
• Location: New Delhi, India